Enterprise

Service Agent Car Detailer O'Hare Airport - Late Evening and Overnight

Service Agent Car Detailer O'Hare Airport - Late Evening and Overnight

Job ID 
2017-211879
Location 
US-IL-Chicago
Category 
Customer Service/Support - Customer Service/Support
Airport / City 
Chicago O'Hare Intl Arpt

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans

  

Alamo Rent a Car and National Car Rental have an exciting opportunity for a Service Agent.  This is a part time position working 25 hours per week with the opportunity to earn full time.  The pay for this position is $11.00 per hour with a chance for a monthly performance incentive.  Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. 

 

Responsibilities

  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
  • Inspect vehicles for unidentified body damage.
  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
  • Refuel the vehicle and log identification number with fuel needed and mileage.
  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. 
  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Qualifications

  • Must be at least 18 years of age.
  • Experience handling similar responsibilities preferred.
  • Must have a current and valid driver's license with no more than 1 moving violation and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to understand, read, write, and speak English.
  • Must be able to work late afternoons, evenings, and overnight shifts 
  • Must be able to work at least one weekend shift

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