Enterprise

Part Time Exit Booth Agent - Albuquerque Airport

Part Time Exit Booth Agent - Albuquerque Airport

Job ID 
2017-217258
Location 
US-NM-Albuquerque
Category 
Customer Service/Support - Customer Service/Support
Airport / City 
Albuquerque Intl Airpt

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans

 

 

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We have exciting opportunities for Part-Time Exit Booth Agents at the Albuquerque Airport!

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

 

This position pays $9.50/hour 

 

Must be available for one or more of the following schedule - 25 hours/week.

  • Opening: 7am-3pm Friday - Sunday 
  • Mid: 5pm-11pm Monday - Thursday 
  • Closing: 3pm-12am Friday - Sunday

Responsibilities

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

  • Must be at least 18 years of age
  • High School Diploma or G.E.D.
  • Minimum of 6 months experience handling customer service functions
  • Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be comfortable with the starting pay of $9.50/hour
  • Must be able to work one of the following schedules - including weekends, holidays, evening/closing shifts
    • Opening: 7am-3pm Friday - Sunday 
    • Mid: 5pm-11pm Monday - Thursday 
    • Closing: 3pm-12am Friday - Sunday

Options

Share on your newsfeed