Enterprise

Exit Booth Agent -Kahului Alamo Airport - Part Time

Exit Booth Agent -Kahului Alamo Airport - Part Time

Job ID 
2017-217645
Location 
US-HI-Kahului
Category 
Customer Service/Support - Customer Service/Support
Airport / City 
Alamo - Maui

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans 

 

Alamo Rent A Car has an exciting opportunity for Exit Booth Agent - Part Time positions at the Kahului Airport.  The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. 

 

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Greet all customers and thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Qualifications

  • Must have a High School Diploma or G.E.D
  • Must be at least 18 years of age
  • Minimum of 1 year experience handling customer service functions
  • A minimum of basic level experience and understanding of computer functions 
  • Must have a valid drivers license with a satisfactory driving record (no more than 3 moving violations on driving record in the past 3 years and no Alcohol or Drug related Violations in the past 5 years)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Aside from religious observance, must be able to work a flexible 30-39 hours a week including weekends,nights, and holidays.

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