Enterprise

FT Exit Booth Agent-National Car Rental: LGA Airport

FT Exit Booth Agent-National Car Rental: LGA Airport

Job ID 
2017-218389
Location 
US-NY-E. Elmhurst
Category 
Customer Service/Support - Customer Service/Support
Airport / City 
La Guardia Airport

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans

 

 

 

 National Car Rental has an exciting opportunity for a Customer Service Representative to serve as an Exit Booth Agent at LaGuardia Airport.

 

The Exit Booth Agent provides superior, friendly, efficient customer service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards to ensure exceptional customer service. 

 

*The Exit Booth Agent is a Full Time position that pays $11.25/hour plus commission.

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Qualifications

  • Must be at least 18 years of age
  • Must be authorized to work in the U.S. and not require sponsorship by our company now or in the future
  • Must have a minimum of 1 year experience handling customers in a face-to-face setting
  • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license.
  • Must be willing to accept $11.25 an hour, plus commission incentive of $410-$600/month
  • Apart from religious observations, must be available to work afternoons, nights and weekends.

 

 

 

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