Enterprise

Full Time Greeter- National/Alamo Car Rental: LGA Airport

Full Time Greeter- National/Alamo Car Rental: LGA Airport

Job ID 
2017-218392
Location 
US-NY-E. Elmhurst
Category 
Customer Service/Support - Customer Service/Support
Airport / City 
La Guardia Airport

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans

 

 

 

Get on the fast track to a more rewarding career with National Car Rental- a company that is committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

Starting salary for this position is $11.25/hr.

 

 

Responsibilities

  • Work pro-actively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hang-tag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

  • Must be at least 18 years of age
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a minimum of 1 year of customer service experience
  • Must be able to read, write, and speak English.
  • Must be willing to accept $11.25 an hour
  • Apart from religious observations must be able to work any shift, including nights and weekends
    The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license. 

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