Enterprise

Greeter - Part Time - National Car Rental Lihue Airport

Greeter - Part Time - National Car Rental Lihue Airport

Job ID 
2017-223727
Location 
US-HI-Lihue
Category 
Customer Service/Support - Customer Service/Support
Airport / City 
Alamo - Kauai

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans

 



National Car Rental has an exciting opportunity for a Part Time Greeter at the Lihue Airport location. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. Provides customer with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

 

Responsibilities

  • Proactively work with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome customers to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Communicate customer service issues to a manager.
  • Maintain Ready Line for cleanliness.
  • Thank customer for their business.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

  • Must have a High School Diploma or G.E.D.

  • Minimum of 1 year experience handling customer service functions.
  • Must have a valid driver’s license with a satisfactory driving record (no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years).
  • A minimum of basic level experience and understanding of a PC.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work 30-39 hours with a flexible work schedule, including weekends, holidays, evening/closing shifts.

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