Enterprise

Full Time Service Agent Norfolk Airport

Full Time Service Agent Norfolk Airport

Job ID 
2017-226239
Location 
US-VA-Norfolk
Category 
Customer Service/Support - Service Agent
Airport / City 
Norfolk Intl Arpt

More information about this job

Overview

Equal Opportunity Employer/Disability/Veterans

 

 

Get on the fast track to a more rewarding career with National Car Rental - a team that is committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

National has an exciting opportunity for a FullTime Car Prep/Lot Attendant.  The Car Prep/Lot Attendant prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles.  This person will perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

This position is located at the Norfolk Airport and pays $9.23/hour.

Responsibilities

  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
  • Inspect vehicles for unidentified body damage.
  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
  • Refuel the vehicle and log identification number with fuel needed and mileage.
  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. 
  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

 

 

Qualifications

  • Must be at least 18 years of age.
  • Must have reliable transportation to and from work.
  • Must have 6 months of work experience.
  • Must have a valid driver's license with no more than 2 convicted moving violations on driving record within the past 3 years
  • No drug, alcohol, or reckless convictions on driving record within the past 3 years (DUI/DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to give a minimum 1 year commitment to our company 
  • Apart from religious observation, must be available to work the following schedule not to exceed 40 hours per work week at the Norfolk Airport:
    •  5 Days a week(will require at least one weekend day) 2pm-10pm

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