Enterprise

  • Overnight Service Agent Car Detailer O'Hare Airport

    Job ID
    2018-233706
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Chicago O'Hare Intl Arpt
    Airport / City
    US-IL-Chicago
  • Overview

      

    Alamo Rent a Car and National Car Rental have an exciting opportunity for an overnight Service Agent car detailer. 

      

    This is a Part Time position working outdoors 25 hours per week with the opportunity to earn Full Time status.  The pay for this position is $14.00 per hour with a chance for a monthly performance incentive.  

     

    Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

     

    The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. 

    Responsibilities

    • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
    • Inspect vehicles for unidentified body damage.
    • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
    • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
    • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
    • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
    • Refuel the vehicle and log identification number with fuel needed and mileage.
    • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
    • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
    • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. 
    • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

     

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

    • Must be at least 18 years of age
    • Must have a current and valid Illinois driver's license with no more than 1 moving violation and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must be able to understand, read, write, and speak English
    • Experience handling similar responsibilities preferred
    • Willing to work in the outdoor elements (heat/cold) with long periods of standing
    • Must be able to work evenings and overnight shifts including at least one weekend shift

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