Enterprise

  • Part Time Rental Sales Agent -Aspen Airport

    Job ID
    2018-247287
    Location
    Sales - Sales
    Category
    Aspen
    Airport / City
    US-CO-Aspen
  • Overview

     

     

    Are you looking for a career in the ever-growing Colorado travel & tourism industry? Do you want to be part of a company that is consistently ranked #1 for customer service? 

     

    We have an exciting opportunity in customer service and sales as a Part Time Rental Sales Agent with our team at National and Alamo Rent-A-Car at the Aspen Airport!

     

    The Rental Sales Agent:

    • Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques
    • Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience
    • Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. 

    This position is Part-Time (20-25 hours/week) and permanent/year-round.  

    Compensation is $13.00/hour plus commission on sales.  

     

    The available schedule is either:

    Sunday, Monday Thursday and Friday 5pm-10pm OR

    Sunday, Monday, Friday, and Saturday 5pm-10pm

      

    Responsibilities

    • Use company approved sales and service techniques when determining customer needs
    • Offer optional products to meet customer wants and needs.
    • Prepare all rental and return documents accurately and completely.
    • Qualify each customer using our company rental requirement guidelines.
    • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
    • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
    • Ensure that the return date and time on the rental agreement is accurate.
    • Review all charges at the time of vehicle return.
    • Prepare the Rental Agreement Folder with all required information.
    • Answer the phones to assist customers in a friendly, helpful and prompt manner.
    • Assist customers by effectively resolving all customer service issues.
    • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

     

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

    • Must be at least 18 years old
    • Must have a minimum of 1 year of customer service OR sales experience
    • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must be able to work 5pm-10pm either Monday, Thursday and Friday OR Monday, Friday and Saturday.

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