• Bilingual Customer Service Rep (Rental Support) - Miami International Airport

    Job ID
    Customer Service/Support - Customer Service/Support
    Miami International Airport
    Airport / City
  • Overview


      Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

    We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

    National and Alamo has an exciting opportunity for an Customer Service Rep/Rental Support Agent.  The Rental Support Agent provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.




    This role is based at the Miami International Airport located at:

    3900 NW 25th St. Miami, FL 33142


    This position has a pay rate of $11.00 per hour.


    • Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
    • Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
    • Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
    • Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
    • Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
    • Cash control; handle cash and prepare deposits.


    Equal Opportunity Employer/Disability/Veterans



    • Must be at least 18 years of age.
    • High School Diploma or G.E.D. required.
    • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
    • No drug or alcohol related convictions on driving record in the last 5 years
    • Minimum 1 year experience handling basic customer service and office administration functions.
    • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Apart from religious observations, must have open availiability including nights, weekends, and holidays.
    • Must be bilingual (Spanish and English)


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