Enterprise

  • Greeter Full Time Alamo Rent A Car Lihue Airport

    Job ID
    2019-303765
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Alamo - Kauai
    Airport / City
    US-HI-Lihue
  • Overview

    Alamo Rent A Car has an exciting opportunity for a Full Time Greeter at the Lihue Airport location. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. Provides customer with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

    Responsibilities

    • Proactively work with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
    • Welcome customers to the facility when they exit the bus or arrive on the lot.
    • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
    • Communicate customer service issues to a manager.
    • Maintain Ready Line for cleanliness.
    • Thank customer for their business.
    • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

     

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

    • Must be at-least 18 years of age.
    • Must have a High School Diploma or equivalent.
    • Customer service experience preferred.
    • Must have a valid driver’s license with no more than 3 moving violations in the last 3 years.
    • No drug or alcohol related convictions on driving record in the past 5 years (DUI/DWI).
    • A minimum of basic level experience and understanding of a PC.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must be able to work 40 hours with a flexible work schedule, including weekends, holidays, evening/closing shifts.

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