Enterprise

  • Exit Booth Agent Part Time Alamo Kahului Airport

    Job ID
    2020-313660
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Alamo - Maui
    Airport / City
    US-HI-Kahului
  • Overview

    Alamo Rent A Car servicing the Kahului Airport (96732) has an exciting opportunity for a Part Time Exit Booth Agent.

     

    The Exit Booth Agent provides superior, friendly, efficient customer service during all aspects of the rental car assignment process. They facilitate the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. They perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

     

    This position will work a flexible 30-39 hours/week schedule including nights, weekends and holidays.

     

    Responsibilities

    • Prepare all rental documents accurately and completely.
    • Verify car information and VIN number for security and car control.
    • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
    • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
    • Provide all customers with undivided attention while assisting them at the exit booth.
    • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
    • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
    • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

     Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age.
    • High School Diploma or G.E.D. required.
    • Must have a valid driver’s license with no more than 3 moving violations in the last 3 years.
    • No drug or alcohol related convictions on driving record in the past 5 years (DUI/DWI).
    • Must have a minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Aside from religious observance, must be able to work a part-time schedule of 30-39 hours a week which may include weekends, nights and holidays.

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