Enterprise

  • Greeter- West Palm Beach International Airport

    Job ID
    2020-314418
    Location
    Customer Service/Support - Customer Service/Support
    Category
    West Palm Beach
    Airport / City
    US-FL-West Palm Beach
  • Overview

     

    National and Alamo has an exciting opportunity for a Full Time Greeter.  The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

     

    This role is based at the West Palm Beach International Airport located at: 2125 Belvedere Rd, West Palm Beach Fl 33406 

    This is a full-time (40 hrs/wk) position with a pay rate of $11.50 per hour. 

    Responsibilities

    • Work pro-actively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
    • Welcome members to the facility when they exit the bus or arrive on the lot.
    • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
    • Assist members with questions and concerns to minimize counter visits.
    • Communicate customer service issues to management.
    • Ensure that hang-tag information is completed correctly.
    • Maintain clean low mileage fleet mix requirements.
    • Maintain Emerald Aisle for cleanliness.
    • Thank member for their business.
    • Provide upgraded vehicles on request.
    • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

    • Must be at least 18 years old
    • High School Diploma or G.E.D. required
    • Minimum of 6 months customer service experience  
    • Must have basic computer skills
    • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
    • No drug or alcohol related convictions on driving record in the last 5 years
    • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
    • Apart from religious observations; must be able to work scheduled shifts including mornings, afternoons, nights, week-days, weekends, and holidays.
       

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