Enterprise

  • Greeter

    Job ID
    2020-315164
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Miami International Airport
    Airport / City
    US-FL-Miami
  • Overview

    Alamo Rent A Car at the Miami International Airport is looking for customer service driven individuals to fill our Greeter position. The Greeter position will provide professional, knowledgeable, and courteous service at all aspects of the rental process while accurately completing all transactions. The Greeter creates and maintains a friendly, efficient environment for all customers while performing all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

     

    Schedule flexibility required-Weekly schedule 40 hours (Full Time) with benefits!!!

     

    This role is based at the Miami International Airport located at:

    3900 NW 25th St. Miami, FL 33142

     

    This position has a pay rate of $11.00 per hour.

     

    Responsibilities

    • Work pro-actively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
    • Welcome members to the facility when they exit the bus or arrive on the lot.
    • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
    • Assist members with questions and concerns to minimize counter visits.
    • Communicate customer service issues to management.
    • Ensure that hang-tag information is completed correctly.
    • Thank renter for their business.
    • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

     

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

    • Must be at least 18 years old
    • High School Diploma or G.E.D. required
    • Minimum of 6 months customer service experience  
    • Must have basic computer skills
    • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
    • No drug or alcohol related convictions on driving record in the last 5 years
    • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
    • Apart from religious observations; must be able to work scheduled shifts including nights, week-days, weekends, and holidays.

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