Enterprise

  • Part Time Greeter - Reno Airport

    Job ID
    2020-316658
    Location
    Customer Service/Support - Customer Service/Support
    Category
    Reno Tahoe Intl Airport
    Airport / City
    US-NV-Reno
  • Overview

    Equal Opportunity Employer

     

    National and Alamo at the Reno airport has an exciting opportunity for a Greeter.  The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling renters' needs as they relate to the rental process. Provides member with appropriate vehicle selection as determined by the rental guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

     

    -This position is at the Reno Airport

    -Part Time, Tuesday to Thursday 9:00am to 5:30pm 

    -$12.00 hour

    Responsibilities

    • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
    • Welcome members to the facility when they exit the bus or arrive on the lot.
    • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
    • Assist members with questions and concerns to minimize counter visits.
    • Communicate customer service issues to management.
    • Ensure that hangtag information is completed correctly.
    • Maintain clean low mileage fleet mix requirements.
    • Maintain ready line area for cleanliness.
    • Thank member for their business.
    • Provide upgraded vehicles on request.
    • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

     

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must have high school diploma or GED
    • Minimum of 1 year experience handling customer service functions
    • Must have a valid drivers license with no more than two moving violations in the last 3 years.
    • Must not have any alcohol or drug related incidents on your driving record in the last 5 years.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required;
    • Must be able to work the following shift/schedule: Part time position and available to work any day and any shift that is needed. Current hours are Tuesday to Thursday 9:00am to 5:30pm 

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