Enterprise

Greeter Kona

Job ID
2024-470541
Location
Customer Service/Support - Customer Service/Support
Category
Kona Keahole Airport
Airport / City
US-HI-Kailua-Kona

Overview

Enterprise Mobility has an exciting opportunity for a Full Time Greeter - Hiring Immediately! This position pays $18.06 / hour and is located at the Kona Airport (KOA) Alamo location - 96740. 

 

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Creates and maintains a friendly, efficient environment for all customers.

 

This role is available as regular full time which include the following benefits:

  • Time Away from Work (paid time off)
  • Employee discount
  • Retirement savings plan including 401k with match and profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority.

 

Responsibilities

  • Work pro-actively with drivers, auto detailers, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hang-tag information is completed correctly.
  • Thank customers for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service-related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High school diploma or G.E.D. equivalent preferred
  • Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work 40 hours per week (8am-4:30pm or 3pm-11:30pm schedule), including weekends and holidays.

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