Enterprise

Seasonal Exit Booth Agent- Miami International Airport

Job ID
2024-496156
Location
Customer Service/Support - Customer Service/Support
Category
Miami International Airport
Airport / City
US-FL-Miami

Overview

Alamo has an exciting opportunity for a Seasonal Exit Booth Agent.  The Seasonal Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

Miami International Airport Rental Car Center.

We are hiring for seasonal positions that will be from December 1 2024- April 30 2025.

 

      THIS IS A FULL TIME SEASONAL POSITION 40 hours per week 

Pay is $18.00 /hr

Apart from religious observations, must be available to work the schedules below 

 

Monday: 12pm-8:30pm

Tuesday:12pm-8:30pm

Wednesday: 12pm-8:30pm

Thursday: OFF

Friday: OFF 

Saturday: 12pm-8:30pm

Sunday: 12pm-8:30pm

 

OR

 

Monday: 2:30pm-11pm

Tuesday:OFF

Wednesday:OFF

Thursday: 2:30pm-11pm

Friday: 2:30pm-11pm

Saturday: 2:30pm-11pm

Sunday: 2:30pm-11pm

 

 

 

 

Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays. 

 

 

 

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

     

    Equal Opportunity Employer/Disability/Veterans

     

Qualifications

  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to understand, read, write and speak English
  • Must be willing to accept $18.00/hour
  • Apart from religious observations, must be available to work listed schedule

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