Enterprise

Exit Booth Agent

Job ID
2024-498455
Location
Customer Service/Support - Customer Service/Support
Category
Charleston International Airport
Airport / City
US-SC-Charleston

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

 

This pay for this position starts at $15.50/ Hr 

 

This position is located at 5501 Porsche Blvd, North Charleston, SC 29418

 

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

 

The schedule avaliable is:

 

Monday 9:00am-5:00pm or 5:00pm-1:00am

Thursday 9:00am-5:00pm or 5:00pm-1:00am

Friday 9:00am-5:00pm or 5:00pm-1:00am

Saturday 9:00am-5:00pm or 5:00pm-1:00am

Sunday 9:00am-5:00pm or 5:00pm-1:00am

 

 

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Prepare all rental documents accurately and completely
  • Verify car information and VIN number for security and car control
  • Provide additional service to Emerald Aisle members by offering our refueling option
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
  • Provide all customers with undivided attention while assisting them at the exit booth
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service retail or administrative support experience
  • Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the avaliable shift/schedule
  • Must be at least 18 years old
     

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