Enterprise

Seasonal- Customer Service Greeter - Miami International Airport

Job ID
2024-499523
Location
Customer Service/Support - Customer Service/Support
Category
Miami International Airport
Airport / City
US-FL-Miami

Overview

National Alamo has an exciting opportunity for a Seasonal Greeter.  The Greeter provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

We are hiring for seasonal positions that will be from December 1 2024- April 30 2025.

 

      THIS IS A FULL TIME SEASONAL POSITION 40 hours per week 

Pay is $18.00 /hr

Apart from religious observations, must be available to work the schedules below 

 

Monday: 8am-4pm

Tuesday:8am-4pm

Wednesday:8am-4pm

Thursday: OFF

Friday: OFF

Saturday: 8am-4pm

Sunday: 8am-4pm

 

OR

 

Monday: OFF

Tuesday:4pm-12:30am

Wednesday:4pm-12:30am

Thursday: 4pm-12:30am

Friday: 4pm-12:30am

Saturday: 4pm-12:30am

Sunday: OFF

 

 

 

 

Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays. 

Responsibilities

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/ Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to understand, read, write and speak English
  • Must be willing to accept $18.00/hour
  • Apart from religious observations, must be available to work listed schedule

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