Enterprise

Exit Booth Agent at National Kona Airport

Job ID
2024-499721
Location
Customer Service/Support - Customer Service/Support
Category
Kona Keahole Airport
Airport / City
US-HI-Kailua Kona

Overview

Enterprise Mobility has an exciting opportunity for a Full Time Exit Booth Agent. This position pays $18.06/ hour and is located at the Kona Airport National location - 96740. 

 

Shift: 40 hour week, ranging between 10am-10pm shift, which includes weekends and holidays 

 

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits: 

 

  • Time Away from Work (paid time off) 
  • Employee discount 
  • Retirement savings plan including 401k with matching profit sharing 
  • Health Insurance 
  • Life Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • Training and development 

 

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority. 

Responsibilities

  • Prepare all rental documents accurately and completely. 
  • Verify car information and VIN number for security and car control. 
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image. 
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers. 
  • Provide all customers with undivided attention while assisting them at the exit booth. 
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions. 
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary. 
  • Perform other customer service-related duties, in addition to those listed, to ensure our service levels meets the needs of the customer. 

Equal Opportunity Employer/Disability/Veterans 

Qualifications

  • Must be at least 18 years old
  • Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years 
  • No drug or alcohol related conviction on driving record in the past 5 years 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 
  • Apart from religious observation, must be able to work a full time 40 hour week, ranging between 10am-10pm shift, which includes weekends and holidays 

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