Enterprise

Emerald Club Specialist (Greeter) - MSY Airport

Job ID
2025-504210
Location
Customer Service/Support - Customer Service/Support
Category
Louis Armstrong New Orleans International Airport
Airport / City
US-LA-Kenner

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Specialit (Greeter). The Emerald Club Specialit (Greeter) will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. 

 

This pay for this position starts at $16.00

 

This position is located at  600 Rental Blvd., Kenner, LA 70062.

 

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

 

 

Required Schedule (40 Hours per week):

Sunday: 3:00p-11:30p

Monday: 3:00p-11:30p

Tuesday: 3:00p-11:30p

Wednesday: 3:00p-11:30p

Thursday: OFF

Friday: 3:00p-11:30p

Saturday: OFF

 

 

This is a full-time position located at 600 Rental Blvd, Kenner, LA. 70062

 

The starting pay rate for this position is $16.00/hour with a $2.00 shift differential for Saturday and Sunday (pays $16.00/hour Monday-Friday, and $18.00/hour on Saturday and Sunday). This position also offers bonus opportunities. 

 

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
  • Welcome members to the facility when they exit the bus or arrive on the lot
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
  • Assist members with questions and concerns to minimize counter visits
  • Communicate customer service issues to management
  • Ensure that hangtag information is completed correctly
  • Maintain clean low mileage fleet mix requirements
  • Maintain Emerald Aisle for cleanliness
  • Thank member for their business
  • Provide upgraded vehicles on request
  • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.  No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work the schedule listed above. 

 

This is a full-time position located at 600 Rental Drive, Kenner, LA. 70062

 

The starting pay rate for this position is $16.00/hour with a $2.00 shift differential for Saturday and Sunday (pays $16.00/hour Monday-Friday, and $18.00/hour on Saturday and Sunday). This position also offers bonus opportunities. 

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