Enterprise

Greeter - Boston Logan Airport

Job ID
2025-515848
Location
Customer Service/Support - Customer Service/Support
Category
Boston Logan International Airport
Airport / City
US-MA-Boston

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. 

 

The pay for this position starts at $19 / hour plus monthly bonus opportunities.  This position offers evening shift differential of $2.00 during the hours of 7pm-5am. Average monthly commission bonuses range from $200 to $400.

 

This position is located at  Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.

 

We offer:

  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

 

Schedule Available:

  • Sunday-Thursday: 2:00pm-11:00pm  

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
  • Welcome members to the facility when they exit the bus or arrive on the lot
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
  • Assist members with questions and concerns to minimize counter visits
  • Communicate customer service issues to management
  • Ensure that hangtag information is completed correctly
  • Maintain clean low mileage fleet mix requirements
  • Maintain Emerald Aisle for cleanliness
  • Thank member for their business
  • Provide upgraded vehicles on request
  • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age
  • Must have a High School Diploma or GED
  • Must currently have a valid US driver's license
  • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must have at least 6 months of prior customer service experience
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

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