Enterprise

Exit Booth Agent

Job ID
2025-526430
Location
Customer Service/Support - Customer Service/Support
Category
National - Alamo
Airport / City
US-CT-Windsor Locks

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

 

This pay for this position starts at $18.00 / hour, with all hours worked between 8:00pm – 3:00am paid at an additional $1.00/hour shift differential.

 

This is a Full-Time position is located at National/Alamo servicing Bradley International Airport (BDL) at 180 Schoephoester Rd., Windsor Locks, CT 06096

 

Fantastic Benefits & Perks, which include:

  • Generous Paid Time Off
  • Paid Holidays
  • Paid Volunteer Day
  • Employee Rental discounts & vehicle purchase discounts which extend to Friends & Family
  • Retirement savings plan including 401k with matching profit sharing
  • Training and development
  • Education assistance
  • Medical & Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Life Insurance
  • Long Term Disability
  • Employee Assistance Programs
  • PerkSpot Discounts
  • Travel Assistance

Schedule:

  • Tuesday - Saturday: 4:30pm - CLOSE
  • Sunday/Monday: OFF

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Prepare all rental documents accurately and completely
  • Verify car information and VIN number for security and car control
  • Provide additional service to Emerald Aisle members by offering our refueling option
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
  • Provide all customers with undivided attention while assisting them at the exit booth
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service, retail, or administrative support experience
  • Must have a valid US driver's license
  • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related incidents on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work up to 40 hours a week and work the following shift/schedule: Tuesday - Saturday: 4:30pm - CLOSE

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